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1. Do you have any stores in my area?

No, we do not have any stores, also you cannot find our products any store.

2. Can I order online and get my items shipped to me?

Absolutely, simply add all the items you want to order from our website to your shopping cart and click on your cart to check out. If you need any assistance with this please contact us. Free Shipping is available for all UK orders and for more information please click the link for other shipping options and international shipping policy. 

3. Do you deliver outside of the UK?

Yes, we deliver worldwide. View our Shipping rates and delivery times.

4. Will I be charged customs duties?

Sometimes there are customs charges on orders shipped to destinations outside of the UK. We ask you to check with your local customs authority for more information on this type of tax or duty charge.

5. How can I pay for the goods?

We accept MasterCard, Visa and PayPal as well as, American Express and Discover through PayPal.

6. Can I get advice on what products are best for me?

Yes of course, please contact us by filling out this form, we will be happy to answer your questions and offer advice. 

7. Can you gift wrap my order?

Yes, we can make a gift package for you. You should add your cart before placing your order.

8. How do I track my order?

When you place an order you’ll receive an email confirmation that your order has been received as well as a further email with the tracking information you need to be able to see where your delivery is. If you need any help with this feel free to contact us.

9. Do you sell gift vouchers?

Yes, we do. You should contact us and then we send a private link via email, you can purchase the gift voucher we agreed on our website. Gift cards are emailed electronically after purchase. They are then available to print, save, or forward as a gift.

10. What if I don’t like the products I ordered?

We’re proud of what we make and we believe that once you try us you’ll fall in love with natural too. However, we recognize that not every product will work for every customer so we’ve made it easy for you to try our stuff without any risk.

We offer a 100% money back guarantee. Your feedback is critical to us, so please be honest with us, we really appreciate it! Please click the link to check our Return and Cancellation Policy. 

11. Do you wholesale your products?

If you may qualify to carry any of our Soapshire products in your store, hotel, kinder garden, gym, yoga studio, coffee shop or restaurant, please click on the link, then fill out the online form and we will get in touch with more information.

We will return your request within 24 hours.